The Sandy Point Bus Management Committee Inc. (SPBMC Inc.) is committed to maintaining and protecting the privacy of your personal information. The trial must meet stringent La Trobe University Ethics standards which will ensure any personal information taken never be publicised unless the individual has given explicit consent to do so.  Any information that is used to meet reporting requirements or for other purposes will be de-identified.

This policy outlines our ongoing obligations to you in relation to how we manage Personal Information. 
 

Why do we collect Personal Information? 

Personal Information is gathered, and comments, facts or opinions are recorded to identify responses as unique and from an individual. Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers. Surveys will capture more ‘population’ based data like age, gender, etc.

We collect your Personal Information for the primary purpose of enabling membership to the SPBMC Inc group. Part of our obligation in this trial is to provide statistics and data which can be verified. Examples of data will include: frequency of service use, number of bookings both individual and as a group, visits to our website and survey results. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. 

The ways we may collect your personal information includes but is not limited to the following: through email and telephone contacts, when you sign-up to receive information from SPBMC Inc., from our social media accounts, from membership forms, when you meet with us, via our website, from responses to surveys or petitions, from media and publications and other publicly available sources, from cookies, and from third parties. 

As we have no control over third-party referrals, we can only guarantee website links or policy adherence for members using our website.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 
 

Third Parties 

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 
 

Disclosure of Personal Information 

Your Personal Information may be disclosed to another organisation such as: 

• When you participate in a petition or survey. 

• When you have provided consent. 

• Where required or authorised by law. 

A petition or survey organised by us will include a collection notice informing participants of the purpose of the information collection and how it will be used. 
 

Security of Personal Information 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure. 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. 

 

Access to your Personal Information 

You may access the Personal Information we hold about you to update and/or correct it. If you wish to access your Personal Information, please contact us in writing. 
 

Maintaining the Quality of your Personal Information 

We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable via our website. 
 

Policy Updates 

This Policy may change from time to time and is available on our website.